Privacy Policy

1. Introduction

Welcome to Energy Marketplace ("we," "us," or "our"). We are a Texas-based platform providing energy industry professionals with aggregated news, market intelligence, and signal analysis. We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy. Subsequently, this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website(s) (www.energymarketplace.com), mobile applications, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read, understood, and agree to our collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue using our Services.

2. Information We Collect

We may collect the following types of information:

2.1. Information You Provide Directly

Account Registration: When you create or manage an account with Energy Marketplace, we may collect your name, email address, telephone number, company name, role/title, and other relevant contact details.

Profile & Content: If you submit content or interact with our platform, we collect the text, images, or additional data you include.

Payment Information: If you purchase a subscription or other paid features, we may collect billing information, such as credit card numbers and billing addresses, which may be processed through a third-party payment processor.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Services, or transmitted to other users of the Services or third parties (collectively, "User-Submitted Content"). Your User-Submitted Content is posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Services with whom you may choose to share your User-Submitted Content. Therefore, we cannot and do not guarantee that your User-Submitted Content will not be viewed by unauthorized persons.

2.2. Information Collected Automatically

Usage Data: We automatically collect information about how you interact with our Services, such as your IP address, browser type, device type, operating system, referral URLs, and the pages you visit.

Cookies & Similar Technologies: We may use cookies, web beacons, and other tracking technologies to enhance user experience, analyze site usage, and display relevant advertisements.

The information we collect automatically may, but is not guaranteed to, include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service.

2.3. Information from Third Parties

We may obtain information about you from third-party sources, such as:

• User Submissions: Users may share information about you or your business in their interactions with the platform.
• Analytics Providers: We may receive aggregate demographic or usage data to help us understand how our Services are used.

3. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Providing and Improving the Services: Create and manage user accounts, display market data and signals, facilitate user interactions, and personalize user experiences.
• Communication: Send administrative or transactional communications (e.g., account confirmations, password resets) and respond to inquiries.
• Marketing & Promotions: If you opt in, send you newsletters or promotional materials regarding new features or special offers.
• Analytics & Research: Analyze trends, monitor usage, and improve our platform features and functionality.
• Legal Compliance & Security: Protect against fraud, enforce our Terms of Service, and comply with applicable U.S. laws and regulations.

4. Email Communications & CAN-SPAM Compliance

Energy Marketplace complies with the CAN-SPAM Act of 2003 and other applicable email marketing laws. We are committed to responsible email practices and respect your communication preferences.

4.1. Types of Emails We Send

• Transactional Emails: Account confirmations, password resets, security alerts, and service-related notifications. These are necessary for the operation of your account and cannot be opted out of while maintaining an active account.
• Marketing Emails: Newsletters, promotional content, product updates, and special offers. You may opt out of these at any time.
• Daily Briefs & Alerts: Market intelligence summaries and signal alerts based on your preferences. You may customize or disable these in your account settings.

4.2. Your Rights Under CAN-SPAM

• Opt-Out: Every marketing email includes a clear and conspicuous "unsubscribe" link. You may opt out at any time by clicking this link or by contacting us directly.
• Prompt Processing: We will honor your opt-out request within 10 business days as required by law.
• No Fee: We will never charge a fee to process your opt-out request.
• Accurate Headers: All emails from Energy Marketplace will accurately identify the sender and include our valid physical postal address.
• Clear Subject Lines: Our email subject lines will accurately reflect the content of the message.

4.3. Managing Your Preferences

You can manage your email preferences by:

• Clicking the "unsubscribe" or "manage preferences" link in any marketing email
• Visiting your account settings at energymarketplace.com/profile
• Contacting us at support@energymarketplace.com

Please note that even if you opt out of marketing emails, you will continue to receive transactional emails related to your account and our Services.

5. Cookies & Tracking Technologies

Cookies are small text files placed on your device when you visit our Services. We use cookies and similar technologies (such as web beacons, pixels, and local storage) to operate and improve our Services.

5.1. Types of Cookies We Use

• Essential Cookies: These cookies are necessary for the Services to function and cannot be disabled. They include session cookies for authentication, security cookies, and cookies that remember your privacy preferences.
• Functional Cookies: These cookies remember your preferences and settings (such as language, region, or display preferences) to provide a more personalized experience.
• Analytics Cookies: These cookies help us understand how visitors interact with our Services by collecting information about pages visited, time spent on site, and any errors encountered. We use this data to improve our Services.
• Marketing Cookies: These cookies may be used to track visitors across websites and display relevant advertisements. We may use these to measure the effectiveness of our advertising campaigns.

5.2. Third-Party Cookies

Some cookies may be placed by third-party services that appear on our pages, such as analytics providers (e.g., Google Analytics) or social media platforms. These third parties may use cookies to collect information about your online activities over time and across different websites.

5.3. Managing Cookies

You can control and manage cookies in several ways:

• Browser Settings: Most browsers allow you to refuse or delete cookies through their settings. Visit your browser's help documentation for instructions.
• Do Not Track: Some browsers offer a "Do Not Track" feature. While we do not currently respond to DNT signals, you can still manage cookies through browser settings.
• Opt-Out Tools: You may opt out of interest-based advertising by visiting the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.

Please note that disabling certain cookies may limit your ability to use some features of our Services. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you access our Services.

6. How We Share Your Information

We may share personal information under the following circumstances:

• With Service Providers: We engage third-party companies to support our Services (e.g., hosting, payment processing, analytics). They are authorized to use personal data only as needed to perform tasks on our behalf.
• User Interactions: Your profile data or public posts may be visible to other users if you choose to share them publicly.
• Business Transactions: If Energy Marketplace undergoes a merger, divestiture, restructuring, reorganization, dissolution, acquisition, asset sale, or bankruptcy, user information may be transferred as part of that process.
• Legal & Regulatory: We may disclose data to comply with legal obligations, enforce our policies, or respond to lawful requests from public authorities.
• Consent: We may share your information in other ways if we have your express consent.
• Miscellaneous: To enforce or apply our terms of use and other agreements, including for billing and collection purposes. If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Energy Marketplace, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

7. Data & Cybersecurity

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures implemented on the website.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by U.S. law. We may also retain aggregated or de-identified data indefinitely.

9. Your Rights & Choices

Depending on your location and subject to applicable law, California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights regarding personal data, such as:

• Confirmation: Confirm whether we process your personal information.
• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccuracies in your personal information, taking into account the nature and purpose of the processing of the information (excluding Iowa and Utah).
• Deletion: Request the deletion of certain personal data in certain circumstances.
• Data Portability: Request a copy of your personal information in a portable, machine-readable format.
• Opt-Out of Marketing: If applicable, unsubscribe from marketing emails by clicking the "unsubscribe" link or contacting us directly.
• Consent: Either limit (opt-out of) or require consent to process your sensitive personal data.

Please note that these rights are not absolute, may vary by state and may be subject to exceptions under Texas or federal law. To exercise any rights, contact us at support@energymarketplace.com.

10. Children's Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have inadvertently collected a child's information, contact us to ensure removal.

11. International Users & Geographic Scope

Energy Marketplace is based in Texas, United States, and our Services are primarily intended for users located in the United States. We make no claims that the Services or any of its content is accessible or appropriate outside of the United States.

International Access: If you access our Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws. By accessing or using our Services from outside the U.S., you consent to the transfer of your personal information to the United States, where data protection laws may differ from those in your jurisdiction.

Data Processing Location: Your personal information will be processed and stored in the United States. By using our Services, you acknowledge and consent to such processing and storage.

Governing Law: Regardless of your location, your use of our Services and any disputes arising therefrom will be governed by the laws of the State of Texas, United States, as set forth in our Terms of Use.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. If we make material changes, we will post the updated version with a new "Effective Date." Your continued use of our Services after such updates indicates your acceptance of the revised policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact us at: